Hopsital apologises to mother for parking fines caused by faulty system – View News

Posted: February 24, 2017 at 6:44 pm

YEOVIL Hospital has apologised to the mother of disabled girl who keeps getting fined by a faulty car parking system as she takes her daughter for treatment.

Nicky Fordon regularly drives daughter Rebecca to the hospital as she has learning disabilities and suffers from the rare condition diabetes insipidus and hypopituitarism.

Nicky visits Yeovil Hospital more than once a week to make sure Rebeccas sodium levels are sufficient because she cant retain liquids.

Nicky, 52, has a blue badge and her car registration is registered with the hospital yet she has racked up fines of 400 in the last two months.

On each occasion she has protested and the ticket has been cancelled but only after she has had to make yet another journey to the hospital to deal with it in person. The hospitals cameras monitoring the car parking entrance keep registering her as parking there and not in a disabled parking bay.

Mum-of-three Nicky said: Its stressful, time-consuming and completely unnecessary.

When I had the first one I was really worried I couldnt work out what Id done. It showed my car and registration and it said Id stopped there for an hour and a half but it could only have been for a few seconds while I waited for a parking bay to be free or to let someone out. I was in the car and the brake lights were on.

I feel like I spend my life at the hospital so its a real pain to have to go back with the tickets. Theres no number you can phone to talk to anyone, Ive got to go in person.

I think there must be loads of elderly people who just pay without questioning it.

A Yeovil Hospital spokeswoman said: We would like to apologise for the inconvenience caused to this lady who has received these fines in error.

The spaces out of the front of the hospital are controlled by ParkingEye, which uses number-plate recognition cameras.

We have assisted with dealing with each ticket on an individual basis but this issue will now be escalated to Parking Eye for them to investigate.

This is an unusual case and we would encourage this lady to get back into contact with us so we can address her concerns.

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Hopsital apologises to mother for parking fines caused by faulty system - View News

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